Solutions
Ravenpath brings deep expertise to the Healthcare & Life Sciences and Hi-Tech sectors. By combining a Data and AI-centric approach with deep domain experience, we help businesses in Healthcare, Life Sciences, and Hi-Tech master their operations. From Sales and Order Processing to complex Finance and Revenue Accounting, our team is dedicated to optimizing your entire Lead-to-Cash lifecycle.
HEALTHCARE & LIFE SCIENCES
At Ravenpath, we specialize in tailored process development and automation for healthcare clients. Ravenpath also supports Life Sciences organizations as they explore and adopt Salesforce’s emerging Life Sciences Cloud capabilities and AI. We help pharmaceutical and medical device teams strengthen data foundations, simplify integrations, and modernize sales, service, and field operations without disrupting compliance or existing workflows. Our background across healthcare, payer, and regulated environments gives us a practical understanding of how Life Sciences organizations interact with providers, patients, and regulators. We focus on clarity, readiness, and measurable outcomes rather than overselling significant transformations before clients are ready.
PAYERS
Payers Health plans manage complex operations spanning enrollment, eligibility, claims interactions, member inquiries, and provider coordination. Many of these workflows rely on outdated systems or disconnected data, making it challenging to deliver a consistent and efficient member experience. Ravenpath helps payers modernize these processes using Salesforce Health Cloud, Omnistudio, and Data Cloud to create unified journeys across sales, service, and care coordination. We focus on improving data quality, simplifying integrations, and designing workflows that reduce friction for both members and service teams. Our approach is practical and outcome-driven — we help payers adopt modern tools without disrupting core operational systems. The result is greater clarity, stronger member engagement, and improved operational efficiency.
PROVIDER NETWORK MANAGEMENT
Provider Network & Care Operations Providers today need more than network management, they need the ability to deliver a connected, consumer-grade experience from the first touchpoint through ongoing care. Ravenpath modernizes provider operations with Salesforce Health Cloud, Experience Cloud, and Omnistudio to support patient intake, digital front door experiences, referrals, care coordination, and provider relationship management. We streamline workflows, improve data quality, and unify clinical and administrative touch points to give teams a complete view of patients and providers. Our approach reduces friction for both staff and clinicians while strengthening communication and visibility across the care continuum. We help providers modernize what matters most, without disrupting the clinical mission.
PHARMACEUTICAL
Ravenpath helps pharmaceutical organizations prepare for Salesforce’s expanding Life Sciences Cloud by strengthening data quality, simplifying integrations, and aligning commercial and medical workflows. We support teams working across patient services, HCP engagement, specialty distribution, and field operations, with a focus on compliance and data harmonization. Our approach emphasizes practical modernization that reduces risk and builds a strong foundation for future AI and analytics capabilities.
MEDICAL DEVICES
We assist medical device organizations in modernizing sales, service, and field team operations through Salesforce-based solutions. Our team improves data consistency, aligns account and provider information, and helps streamline service case tracking, field rep activities, and post-market follow-up. We focus on operational clarity, compliance awareness, and integration readiness, helping med device teams adopt Salesforce capabilities without costly or disruptive overhauls.
HI-TECH
Hi-Tech companies face rapid product cycles, complex customer relationships, and growing expectations for seamless support and customer success. Ravenpath helps unify sales, service, contracts, entitlements, and renewals using Salesforce’s Hi-Tech ecosystem, including Sales Cloud, Service Cloud, Revenue Cloud, and Data Cloud. We enable clearer customer lifecycle management, stronger onboarding, more intelligent support workflows, and reliable data for forecasting and account planning. Our solutions reduce friction across internal teams while improving the experience for customers and partners. With practical experience in large-scale CRM transformations, we help Hi-Tech organizations operate with greater agility and transparency.